Terms of Business
Effective Date: January 1, 2024
These Terms of Business ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. About Us
Ake Tailoring Company (ATC®) is a fashion label based in London, UK. We sell ethically made clothing and accessories to customers in the EMEA region and globally.
2. Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock unavailability.
Once an order is placed, you will receive a confirmation email. This email is not a guarantee of acceptance.
3. Prices & Payments
All prices are listed in local currency and include applicable taxes (unless stated otherwise).
Payment must be made in full at checkout using approved payment methods (e.g., credit/debit cards, PayPal, etc.).
We do not store your payment information. It is processed securely by third-party payment providers.
4. Shipping & Delivery
We aim to dispatch orders within (2-5 working days). Delivery times vary by destination.
Shipping costs are displayed at checkout.
We are not responsible for delays caused by carriers or customs.
Risk of loss passes to you upon delivery.
5. Returns & Exchanges
All sales are final except the item is damaged.
You may return unused, unworn items within 14 days of receipt to be exchanged for a different size or colour of the same item.
To complete your exchange please fill out the form on our contact page and we will be in touch with the necessary details.
6. Product Descriptions
We make every effort to display our products accurately. However, colours and textures may vary slightly from screen to screen.
We reserve the right to correct errors or omissions on the website at any time without prior notice.
7. Intellectual Property
All content on our website (including images, designs, logos, text) is owned by or licensed to Ake Tailoring Company (ATC®).
You may not reproduce, distribute, or use any content for commercial purposes without our written permission.
8. Use of Website
You agree not to misuse our website or attempt to access our systems without authorisation.
We reserve the right to restrict access or terminate accounts for misuse.
9. Liability
To the fullest extent permitted by law, Ake Tailoring Company (ATC®) shall not be liable for any indirect or consequential loss.
Our total liability for any claim arising out of your use of our products or services shall not exceed the purchase price paid.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on our website with the updated effective date.
Continued use of our website or services after changes constitutes your acceptance.
11. Contact Us
For questions about these Terms, please get in touch via email: info@shop-atc.com